Here is a some information to help you and your family get the most out of your Elanation experience. Learn how to sync your ETURBO+ for the first time, set the time and date, use the stopwatch and more! Enjoy, and if we have missed something, please let us know – we’re here to help.

Welcome to your ETURBO+ Sports Watch

Charging your ETURBO+ 

Follow the step-by-step instructions below to charge your ETURBO+.

  1. Peel back the Sports Watch Band from your ETURBO+ device
  2. Remove ETURBO+ device from the Sports Watch band
  3. Plug ETURBO+ device into a USB port. Make sure ETURBO+ is pointing up to the sky.
    • Note: You can use any phone or computer USB port to charge your ETURBO+
  4. The ETURBO+ should vibrate, light up, and show a percentage charger on screen when charging correctly
  5. Charging will take 1 hour, once a week
  6. Battery life lasts 5-7 days

Note: If you need further information, check out the videos below.

Setting up your new ETURBO+ is so easy and fun.

Please Note: If your family have more than one ETURBO+ make sure you turn all ETURBO+ off and only have one ETURBO+ on to sync for the first time. This will make it easy for setting up your account. The ‘Off’ button can be found in the ETURBO+ settings screen. For more information head to ‘How to use my ETURBO+’ which is found in the User Manual area. To turn the ETURBO+ back on plug it into a USB port, as shown in ‘How to charge my new ETURBO+’

Follow the step-by-step instructions below.

  1. Make sure your ETURBO+ is charged
  2. Download the Elanation Kids App from the iOS or Android Store. Please Note: NEW APP LAUNCHING SOON!
  3. Check your mobile device settings to make sure the bluetooth is on
  4. Make sure your mobile device location settings is active and ON
  5. Make sure the location settings for the Elanation App is ON and active (you will find this setting within your App Settings in your mobile device)
  6. Open up your Elanation Kids App
  7. Follow the step by step instructions in the Kids App and click on ‘I have an ETURBO’
  8. The Elanation App will search for your new ETURBO+
  9. Make sure your ETURBO+ screen is on and near your mobile device when trying to pair
  10. Select the ELANATION ETURBO+ device
  11. Wait for your ETURBO+ to connect to the Elanation app, this might take a minute (your ETURBO will vibrate)
  12. You will now notice the time and date on your ETURBO+ has changed to the correct time
  13. Enter your VIP Loyalty Card number. This will allow you to gain real prizes
    • Note: It is best to write your username and password on the back of your Loyalty Card and keep it somewhere safe. Then you can always refer back to your card if you forget your password.

YOU SHOULD NOW BE CONNECTED.

Please Note: If you are having trouble connecting to a Samsung device try our guidelines under FAQ, ‘The ETURBO won’t sync with my Samsung Device’.

Setting up the time and date is easy to do.

Follow the step-by-step instructions below.

  1. Follow the step by step instructions ‘How to set up your new ETURBO+’
  2. When you connect your ETURBO+ for the first time the correct time and date will update
  3. To update time and date in the Elanation Kids App head to the ‘HUB’ screen, where the Play button is. Select the ‘Sync/Bluetooth’ button on the far right. Follow instructions to update time, date and sync steps.

Note: The time and date on the ETURBO+ goes by the time and date on your mobile device.

Learn how to use your new ETURBO+ below

  • Swipe ETURBO+ screen to activate device.

Tap screen to activate its 5 core functions

  • Time, Date and Weather
  • Heart Rate Monitor
  • Step Count
  • KM
  • Stop watch

Swipe screen to activate the following Modes

  • Training – 8 sports modes
  • Relax / Mindfulness
  • Weather
  • No messages – coming soon
  • More

How to use your 8 Training Modes

  • Tap screen to move through your 8 sports modes; Tennis, Basketball, Football, Dance, Hiking, Cycling, Walking, Running
  • Once you have selected a sports mode, hold down play button for 3 seconds to activate sports mode
  • Whilst in sports mode you can monitor your steps, distance, time, speed and average speed, average and maximum heart rate and calories burned for the whole duration
  • To stop sports mode, tap ETURBO+, hold down stop button for 3 seconds
  • Press save data. Then tap through your results on your ETURBO+ screen by tapping the circle on your ETURBO+ device
  • Head into your ETURBO+ settings to see your saved data

How to use Relax / Mindfulness

When your heart rate exceeds its normal rate the relax functionality will start working. You can also use this function whenever you like.

  • Tap the relax / mindfulness screen
  • Follow the breathing instruction
  • Now you should feel much more relaxed, well done.

More

Tap the more screen to enter your ETURBO+ settings

ETURBO+ Settings

  • Moon Symbol – ETURBO+ vibration – ON/OFF
  • Stop watch – ON/OFF | Start/Stop
  • Clock face – 5 ETURBO+ watch screens to choice from. Swipe through each screen, and tap when you have selected the screen you like
  • Flick wrist – ON/OFF. This allows you to move your wrist to turn your screen on.
  • Alarm Clock – Tap through your created alarms
  • Heart rate – ON/OFF
  • Sports Mode saved Data. Tap screen to flick through different results. Swipe to access more data.
  • Bluetooth – ON/OFF. Make sure this stays on to connect with your ETURBO+.
  • Camera – coming soon
  • Power off – This will turn the ETURBO+ off. To turn back on plug into a USB port.
  • Note: Sleep progress – coming very soon

How to set up Weather

  • Open the Elanation Application
  • Once in the HUB / Sync Screen select the Sync button (middle)
  • Select settings in the top left hand corner
    • Please note: make sure your ETURBO is close to your mobile device
  • Select Weather and activate it
    • Please note: Syncing your steps to the Elanation App will automatically update your weather information once activated.

How to set up Alarms

  • Open the Elanation Application
  • Once in the HUB / Play Screen select the Bluetooth / Sync button (far right)
  • Select settings in the top left hand corner
    • Please note: make sure your ETURBO is close to your mobile device
  • Select Set Alarms
  • Select the top Alarm Edit button
  • Select the days and a time you would like the alarm on your ETURBO+ to be active
  • Press Save Changes
  • Elanation allows you to create 10 different alarms for your ETURBO+

Please Note:

  • If you don’t select a day of the week it will only be an active alarm once and then deactivate and turn off
  • You will need to make sure your ETURBO+ is on to allow the alarm to vibrate when programmed

Viewing your Alarms in your ETURBO+

  • Head to the More Screen on your ETURBO+
  • Select the Alarm Clock
  • You will see all your alarms here

Please note:

  • You will be able to view the 10 different alarms created here
  • If you have created one alarm that is set for each day of the week, then you will only be able to view the next alarm within this created alarm.

How to set up Weather

  • Open the Elanation Application
  • Once in the HUB / Play Screen select the Bluetooth / Sync button (far right)
  • Select settings in the top left hand corner
    • Please note: make sure your ETURBO is close to your mobile device
  • Select Weather and activate it
    • Please note: Syncing your steps to the Elanation App will automatically update your weather information.

How to set up Alarms

  • Open the Elanation Application
  • Once in the HUB / Play Screen select the Bluetooth / Sync button (far right)
  • Select settings in the top left hand corner
    • Please note: make sure your ETURBO is close to your mobile device
  • Select Set Alarms
  • Select the top Alarm Edit button
  • Select the days and a time you would like the alarm on your ETURBO+ to be active
  • Press Save Changes
  • Elanation allows you to create 10 different alarms for your ETURBO+

Please Note:

  • If you don’t select a day of the week it will only be an active alarm once and then deactivate and turn off
  • You will need to make sure your ETURBO+ is on to allow the alarm to vibrate when programmed

Viewing your Alarms on your ETURBO+

  • Head to the More Screen on your ETURBO+
  • Select the Alarm Clock
  • You will see all your alarms here

Please note:

  • You will be able to view the 10 different alarms created here
  • If you have created one alarm that is set for each day of the week, then you will only be able to view the next alarm within this created alarm.

Set up your Families Connect account for your chance to win real world prizes.

Each month the Elanation community has the chance to go into the draw to win real world prizes from all our partners.

Parents will need to sign up their child/ren to a families connect account, so we can contact you if your child has been one of our lucky winners.

Follow the link below and sign up your child today!

Sign up my child

FAQ

Answer:

  • Head to your Phone Settings
  • Select Apps & Notifications
  • Find the Elanation app in the list of apps and select it
  • Tap on the Permissions
  • Then make sure the Location is turned on in the permissions list
  • Now go back into the Elanation App and go through the sync and connect process

Swipe Screen Gestures

 

Time/Date

Heart Rate Monitor

Step Count

Distance

 

Hold Screen for 5 seconds to activate, then swipe through following features

Stopwatch

Wrist Sense on/off

Do not disturb on/off

Heart Rate on/off

Horizontal and vertical screen switch

Power on/off

* Check manual for more information

Yes you can set Alarms on your ETURBO.

View instructions below.

How to set up Alarms

  • Update the Elanation App with the latest App Update
  • Open the Elanation Application
  • Once in the HUB / Play Screen select the Bluetooth / Sync button (far right)
  • Select settings in the top left hand corner
    • Please note: make sure your ETURBO is close to your mobile device
  • Select Set Alarms
  • Select the top Alarm Edit button
  • Select the days and a time you would like the alarm on your ETURBO to be active
  • Press Save Changes

Viewing your Alarms on your ETURBO

  • Swipe your ETURBO screen till you see an Alarm icon
  • The Alarm screen will feature the next alarm time and date

Please Note:

  • If you don’t select a day of the week it will only be an active alarm once and then deactivate and turn off
  • You will need to make sure your ETURBO is on to allow the alarm to vibrate when programmed

Yes. The Kids App allows you to logout and login in multiple accounts. Head to settings to logout, then login with another family member.

Yes. Whether you are at Mum’s house, Dad’s house or your grandparents, the Elanation Kids App allows you to login wherever you are. Just download the app onto each new device and login to you account.

You will need to connect your ETURBO onto each different device. Hit the Sync button and set up by clicking ‘I have an ETURBO’

To connect multiple ETURBO’s:

  1. Sign in, or Register the first player account
  2. Connect the first ETURBO
  3. Complete the setup and sync the device
  4. In Elanation, click on your Username (top left in HUB screen)
  5. Press ‘Add Player’
  6. Login, or Create a new player account
  7. Connect the second ETURBO
  8. Complete the setup and sync the device
Note: From this point on, different players can simply switch player accounts in either account
and the phone or tablet will recognise and sync their ETURBO device. There is no need to disconnect at anytime

  • Is the Bluetooth of your mobile device turned on? Please double check
  • Check your software is higher that iOS8+ for Apple and 4.3 and up for Google Play
  • Check that your ETURBO battery isn’t low – this can effect the syncing process

If this didn’t solve your issue try rebooting your mobile Device.

You will see the bluetooth symbol on the screen of your ETURBO.

  • Try turning your Bluetooth on and off on your mobile Device.
  • Try logging out of the Elanation Kids App and logging back in
  • Try rebooting your mobile Device

Make sure the ETURBO is Bluetooth connected with your ELANATION Kids App.

  • Click on the SYNC button inside the ELANATION Kids App Hub.
  • Choose “settings” in top left
  • Click “disconnect ETURBO”
  • Close ELANATION App
  • Open ELANATION App
  • Login with your Account name and password
  • Connect a new ETURBO

The ETURBO comes with an easy USB port charger. No cables needed. Gently stretch the coloured elastic armband away from the digital screen to pop the USB hardware module out. Plug the USB port into a USB outlet for charge. A small round red light should appear. On first charge, this can take up to 30 minutes to appear.

If the red light does not appear:

  • Try turning the USB plug around and inserting it at the alternative angle (see video)
  • Try plugging the USB into a different USB charging port

Keep it Clean.

Regularly clean your ETURBO and wrist—especially after playing sport, running around the playground and sweating. Rinse the ETUBRO with water. Do NOT use hand soap, body soap, dish soap, hand sanitizers, cleaning wipes or household cleaners which could get trapped beneath the band and irritate skin. Always dry the ETURBO well before putting it back on.

To remove build-up of lotions and oils (such as sunscreen, insect repellent and moisturizers) that can be trapped beneath the ETURBO, we recommend that you use a soap-free cleanser, rinse thoroughly, and dry well. For tough spots, stains or buildup on your band, scrub with a wet soft-bristled toothbrush.

Keep it Dry

While the ETURBO is water proof*, it’s not good for your skin to wear a wet band for long periods of time. If your ETURBO gets wet—like after sweating or showering—rinse and dry it thoroughly before putting it back on your wrist. Be sure your skin is dry before you put your ETURBO back on. Even though ETURBO is swim-proof, it’s important to thoroughly dry your band and device, and remove any debris from your device after wearing in the water, to avoid skin irritation.

Keep it Loose

Make sure your ETURBO isn’t too tight. Wear it loosely enough that it can move back and forth on your wrist. For better heart rate readings during exercise, Elanation suggests wearing the ETURBO so it’s secure, but not too tight, and wearing the ETURBO higher on your wrist (about 2-3 finger widths above your wrist bone). Lower the ETURBO on your wrist and loosen it after exercise.

Other Tips and Tricks

If you have eczema, allergies or asthma you may be more likely to experience a skin irritation or allergy from a wearable device. Whether you have the conditions above or not, if you start to experience redness or skin irritation on your wrist, remove your ETURBO. If symptoms persist longer than 2-3 days of not using your device, speak with your parents/guardians and consult a dermatologist.

If you sweat for more than two hours while wearing your ETURBO, be sure to wash your band and your wrist using the directions above to avoid skin irritation.

Yes, please check the Apple App Store for updates, ELANATION is always growing.

8 -12 years, however siblings as young as 5 have enjoyed using the platform with friends and family.

ELANATION is happy to provide a 12 month warranty for defective devices. However, if you are rough with your ETURBO and damage the device, we unfortunately will not replace it.

Check our Terms and Conditions for more information

Answer:

Thread Band Through

Using one hand to hold your ETURBO in place, thread band through with the other hand.

Push Up using Fingers

Use your thumb and pointer finger, push the round connection piece to secure it tightly to your wrist.

Place finger under Silver Clasp

Place pointer finger under tightened strap and position under holes you will push silver clasp into.

Push Silver Clasp

Using your thumb, push silver clasp one at a time to secure ban to hand.

 

For further information watch the video within our HELP section on ‘How to put my ETURBO on properly’.